How do I get paid?

When a renter returns your van, you’ll complete the check in process by filling out the Return Form, noting mileage, fuel and damages. Once we get this information from you, we’ll quickly process your payout via direct deposit.

Because your renter’s security deposit is released soon after the return of the van, it’s important to submit a post-trip report within 48 hours of the van’s return to ensure that charges can be accurately deducted from the deposit. Your Van Owner Field Guide walks you through the post-trip reporting process. For most rentals, the Return Form will provide all the information needed to process your payout. Even if there are no additional fees for mileage, tolls, extra hours or damages, we still need the Return Form so we know we can proceed with processing your payout.