What is the service fee for?

We love answering this question because the core of our business is serving our great renters. Let’s start by explaining how this fee is calculated. The service fee is a percentage ranging from 8% to 14% of the total booking price, excluding insurance and taxes. It applies to the base rental cost, cleaning fee, add-ons, roadside assistance, and post-trip charges.

This fee enables us to provide a seamless service that connects you with van owners using a safe and secure platform. This fee also allows us to employ a team of passionate individuals who work hard to build and maintain a curated fleet, and assist you in selecting the best camper van for your trip. Additionally, our service fee supports our technology platform, which provides digital contracts, communication, insurance, roadside assistance, and renter support for any challenges or questions you have before, during, and after your rental period. We are here to help facilitate every part of your transaction, ensuring you have us as a credible resource throughout your experience.