What else do I need to know about Roadside Assistance?

Please be mindful of the fact that in some remote and/or rural areas, tow service may be very limited. There is no absolute guarantee with any roadside assistance package that a tow truck will arrive quickly or, in some rare cases, at all.


If you purchase Roadside Assistance, after booking with GoCamp, Coach-Net will email you your Roadside Assistance membership card and provide policy documentation. If you do not receive that email, please contact GoCamp’s team for assistance. 


Please note that our coverage includes assistance for one incident per reservation. This means that only one issue will be covered. In some cases, there may still be out-of-pocket costs for parts or labor, depending on the situation. Common scenarios covered include towing, flat tire assistance, emergency fluids delivery, battery boost, and assistance from a mobile mechanic. Our roadside assistance is for coverage related to mechanical issues, not accidents. Please refer to the Coach-Net policy documents if you purchase Roadside coverage through GoCamp. 


If you are need of roadside assistance, please call Coach-Net at 866-695-8512. 


It’s important to note that if you don't have 24-hour roadside assistance, you will need to cover the costs for issues that are typically covered by roadside assistance (such as a flat tire, dead battery, towing, or running out of gas) during your rental. If the accident results in disruption of your trip, you are responsible for any lodging, transportation, or food costs while the vehicle is out of service.

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