What is the cancellation policy for one-way rentals?
One-way trips cannot be rescheduled. You can cancel your reservation for a full refund, less a 5% service fee, up to 30 days prior to the rental. If you cancel 15–29 days prior to the rental, you will forfeit 100% of the one-way fee and receive a full refund on the remaining reservation line items, less a 5% service fee. If you cancel less than 14 days prior to the rental, you will forfeit 100% of the one-way fee and receive a refund for 50% of the remaining rental fees. Cancellations must be made in writing.